Products
What does NEXORA sell?
NEXORA sells automotive accessories for vehicle organization, car care, and everyday driving.
Where can I find product specifications?
Each product page displays the product description, dimensions, materials, included components, available options, and compatibility information.
How do I check whether a product fits my vehicle?
Please compare the product dimensions and compatibility information with your vehicle before ordering.
Contact customer service before purchasing if additional product information is needed.
Orders
How do I place an order?
Select a product, choose the available options, add it to the cart, and complete Shopify checkout.
How do I know my order was received?
An order confirmation is sent to the email address provided at checkout.
What should I do if my order information is incorrect?
Please contact customer service immediately and provide the order number and corrected information.
Shipping
Where can I find shipping information?
Please review our Shipping Policy.
How do I track my order?
The shipping confirmation contains the FedEx tracking number.
Returns, Refunds, and Exchanges
Where can I find return, refund, and exchange information?
Please review our Return & Refund Policy.
What should I do if a product arrives damaged, defective, incorrect, or incomplete?
Please contact customer service and provide:
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Order number
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Description of the issue
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Photos of the product and package
Payments
Which payment methods does NEXORA accept?
Please review our Payment Policy.
Privacy
How does NEXORA handle personal information?
Please review our Privacy Policy and Cookie Policy.
Where can I submit a data-sharing opt-out request?
Please visit Your Privacy Choices.
Contact Information
NEXORA
Operated by DUFF NEXORA DYNAMICS LLC
500 Taylorsville Rd
Shelbyville, KY 40065
United States
Email: support@nexoraduff.com
Phone: +1 (606) 965-3972
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)