Shipping policy

NEXORA provides free standard shipping to eligible addresses within the contiguous United States.

Shipping Area

We ship to the 48 contiguous United States.

We do not ship to:

Please provide a complete street address when placing your order.

All orders receive free standard shipping.

No shipping fee is charged at checkout.

The daily order cutoff time is 6:00 PM Eastern Time (ET).

Orders received by 6:00 PM ET enter processing that business day. Orders received after 6:00 PM ET enter processing on the next business day.

The total delivery time begins when the order enters processing.

All orders are shipped through FedEx.

A shipping confirmation containing the FedEx tracking number is sent to the email address provided at checkout after the order ships.

Orders are prepared and shipped by:

Pegasus Industries & Packaging
6601 Midland Industrial Dr
Shelbyville, KY 40065
United States

Please contact NEXORA before the order enters processing if the shipping address needs to be changed.

After an order ships, address changes are handled directly through FedEx.

For questions concerning tracking, delivery, damaged packages, or missing shipments, please contact NEXORA and provide your order number.

For information about returning an order, please review our Return & Refund Policy.

NEXORA
Operated by DUFF NEXORA DYNAMICS LLC
500 Taylorsville Rd
Shelbyville, KY 40065
United States

Email: support@nexoraduff.com
Phone: +1 (606) 965-3972
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)