Terms of service

These Terms of Service apply when customers access NexoraDuff.com, purchase NEXORA products, or communicate with NEXORA.

NEXORA is operated by DUFF NEXORA DYNAMICS LLC.

By using this website or submitting an order, the customer agrees to these Terms of Service.

Products

NEXORA sells automotive accessories and everyday driving products.

Each product page states the product’s description, dimensions, materials, included components, price, and available options.

Please review the product page before purchasing. Do not assume universal vehicle compatibility unless the product page states that the product has universal compatibility.

Orders

Please provide an accurate name, email address, telephone number, billing address, and shipping address during checkout.

An order is submitted after checkout and payment authorization are completed. An order confirmation is sent to the email address provided at checkout.

Prices, Taxes, and Payments

All prices are displayed in United States Dollars.

Applicable sales tax is calculated and displayed during checkout.

Please review our Payment Policy for accepted payment methods and payment processing information.

Shipping

Please review our Shipping Policy for shipping areas, processing time, delivery time, and tracking information.

Returns, Refunds, and Exchanges

Please review our Return & Refund Policy for return conditions, return instructions, exchanges, and refunds.

Automotive Product Safety

Please use every automotive accessory according to its product instructions and the vehicle manufacturer’s instructions.

Do not install or position a product where it obstructs:

  • Driver visibility

  • Vehicle controls

  • Airbags

  • Seat belts

  • Mirrors

  • Safe vehicle operation

Please stop using a product after it becomes damaged or creates an unsafe condition.

Website Content

The NEXORA name, logo, product descriptions, photographs, graphics, and website content belong to DUFF NEXORA DYNAMICS LLC or its authorized content providers.

Website content is provided for personal shopping and product-information purposes. Commercial copying, reproduction, distribution, or resale of website content requires written authorization.

Privacy

Personal information is handled according to our Privacy Policy.

Applicable Law

These Terms of Service are governed by the laws of the Commonwealth of Kentucky and applicable United States law.

Nothing in these Terms removes customer rights protected by applicable law.

Contact Information

NEXORA
Operated by DUFF NEXORA DYNAMICS LLC
500 Taylorsville Rd
Shelbyville, KY 40065
United States

Email: support@nexoraduff.com
Phone: +1 (606) 965-3972
Customer Service Hours: Monday–Friday, 9:00 AM–6:00 PM Eastern Time (ET)